FAQ

Frequently Asked Questions

What is Faithful & Fearless Apparel?

Faithful & Fearless Apparel is more than clothing — it’s a movement rooted in faith, confidence, purpose, and resilience. Our designs are created to encourage, inspire, and remind you to walk boldly in who God created you to be.

Orders & Shipping

How long does shipping take?

Orders are typically processed within 2–5 business days. Once shipped, delivery usually takes:

  • U.S. Orders: 3–7 business days
  • International Orders: 7–21 business days

Shipping times may vary during holidays, launches, or high-volume periods.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.

Do you offer international shipping?

Yes! We currently ship to select international locations. Shipping costs and delivery times are calculated at checkout.

Products & Sizing

Are your shirts true to size?

Yes — our apparel is designed with a comfortable unisex fit that runs true to size. If you prefer an oversized fit, we recommend sizing up.

What material are your shirts made from?

We use high-quality, soft, durable cotton blends designed for both comfort and long-lasting wear.

How should I wash my apparel?

To preserve print quality and fabric life:

  • Wash inside out with cold water
  • Use mild detergent
  • Tumble dry low or air dry
  • Avoid ironing directly on the design

Returns & Exchanges

Do you accept returns or exchanges?

Because many of our items are made to order, we currently do not offer refunds for buyer’s remorse or incorrect sizing selections. However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

What if my item arrives damaged?

We’re happy to make it right. Please email us with:

  • Your order number
  • Photos of the item
  • A brief description of the issue

We’ll review your request and provide a replacement if eligible.

Payments & Security

What payment methods do you accept?

We accept:

  • Visa
  • Mastercard
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

Is my payment information secure?

Absolutely. Your payment information is encrypted and securely processed through Shopify’s trusted checkout system.

Brand & Community

What does “Faithful & Fearless” mean?

Faithful & Fearless represents trusting God boldly while walking through life with courage, faith, and purpose — even when things get difficult.

Do you restock sold out items?

Some collections are limited releases, while others may be restocked depending on demand. Follow us on:

to stay updated on new drops, restocks, exclusive releases, and faith-filled inspiration.

How can I contact customer support?

For questions, concerns, or collaborations, please contact us through the Contact page on our website or email us directly at:
heartandsoulhustleapparel@gmail.com

We aim to respond within 24–48 business hours.

Final Encouragement

Thank you for supporting Faithful & Fearless Apparel. Every order helps us continue spreading faith, encouragement, hope, and purpose through wearable inspiration. We appreciate you being part of this journey with us.